Errors and troubleshooting

Lost savegame

i) Are you a donor, if so we may have your save on the server.
ii) Were you using incognito mode, if so that is the reason. Incognito does not allow cookies.
iii) Did you delete browser history, if so you may have accidentally deleted cookies.
iv) Are you on the same browser? You need to use the same browser and computer to load the game from your cookie.
v) Are you using Google Chrome? It is the only one we can guarantee works since we only test using Chrome.
vi) If none of the above are correct it may be our fault, please send us a message on facebook or check the posts on facebook and reddit to see if anyone else is having the same issue.
Additionally you may be able to get an old savegame here.

Cooked amount is not going up, it is stuck at 0. (no meth production)

i)Most likely you are selling faster than you are cooking it, try hiring more cooks.
ii) You have not hired any workers.

How do I stop the Corrupt Cop

i) Click the play button where the pause button was. To the left of the dealers.

The game doesn't play in the background (while tabbed out)

i) Try minimizing it as its own window. Ctrl+N and then minimize the game.

I donated but did not receive the donation accomplishment

i) You did not donate $1.50 so the donation did not register with paypal due to their high fees.
ii) You did not let paypal redirect you after the transaction. In this case private message us on facebook with your paypal email and transaction ID and we will give you the correct link to get the achievement.

The game is laggy

i) We recommend Google Chrome for playing this game since it uses canvas.
ii) If you are on Internet Explorer then you will definitely lag if it works at all. Stop using Internet Explorer it is horrible.
iii) You are on a computer with a single core processor or less than 1 GB of RAM. Sorry but you need a better computer :'(

Can't export

Some browsers have had problems getting the export text, you can instead manually backup using the text here.

Donation didn't work

i) Did you donate at least $1.50? If not we get next to nothing due to Paypal's fees and if it is under 50cents we get nothing at all.
ii) Did the donation redirect you? If no you needed to let it redirect you, contact us via facebook through a message with your ticket id and we will sort it out for you.
iii) Did the donation redirect you? If yes did you get a thank you page? If it did but did not credit contact us via facebook through a message with your ticket id and we will sort it out for you.
iv) Did the donation redirect you? If yes did you get a thank you page? If no contact us via facebook through a message with your ticket id and we will sort it out for you.
v) Do you have adblock plus enabled? If so this is the reason. Disable it and either refresh your donation page or contact us.

Facebook like didn't work

Do you have adblock plus enabled? If so this is the reason. Disable it and refresh your page, it should then work. You may need to unlike and relike the like button.